Hello, and welcome to the Church Base family!
This is just a standard written agreement between us and your church, to keep for your records. By signing up over the phone or through the dashboard on ChurchBase.com you agree to our terms and conditions listed on our website.
Our Agreement To You
You will receive the best possible support and attention from our team!
We commit to respond to your requests within a reasonable time frame, usually, 24 business hours or less.
We commit to supply you with all the tools and resources you’ll need to use our software effectively.
We commit to providing you multiple points of contact including email, chat, and vision calls.
Our heart is to help you reach more people and we will work tirelessly to accomplish that!
Church Base Support
After registering you’ll receive the following as far as support is concerned:
(1) 30 Minute Vision Call upon registration.
Unlimited email and chat support.
Unlimited access to our help center: help.churchbase.com
Process and Your Requirements
After registering, you will first need to set up Church Base Giving. Church Base Giving is what keeps our platform subscription free.
If you do not wish to use Church Base Giving, we will migrate your organization over to a paid plan.
After your Church Base Giving account is created you will have complete access to our dashboard to start designing your app and website.
Once your are finished designing your app and website, Church Base will publish them for you (Giving must be set up prior to publishing)!
Church Base can also assist you in creating a non-profit Apple Developer account (Church Base will need legal entity information from you).
Church Base will publish your app to both the App Store and Google Play Store, saving you valuable time and energy!
Church Base will also require access to your domain hosting account in order to successfully publish your website.
By registering you agree to provide the details needed for giving set up, developer accounts, domain mapping, and any other legal entity information that may be needed. We can’t do our job if we don’t have the right tools!
Our pricing is as follows (not including any sponsored clients or promotions applied during registration).
$99 billed monthly + $399 setup fee or $1,188 billed annually
$59 billed monthly + $399 setup fee or $708 billed annually
Suite (App + Website + Giving + CRM)
$129 billed monthly + $599 setup fee or $1,548 billed annually (If you use Church Base Giving)
$169 billed monthly + $599 setup fee or $2,028 billed annually (If you DO NOT use Church Base Giving)
Improper use of our software such as hacking, installing third-party plugins, gaining access to a portion of our software which is not available for public access, or any other usage other then what the Church Base was created for without prior authorization will not be tolerated. Improper use is classified as a breech of contract and complete removal of the person and organization will go into effect immediately, without refund.
When you upload content to Church Base, you still own it. You do, however, give us permission to use it in ways necessary to provide, improve, promote and protect our services. For example, when you upload a photo, you give us the right to save it and display it on your site or app at your direction.
We also may promote or feature your site or story, but you can opt out if you don’t want us to do that.
If you choose to no longer utilize the Church Base software, you will not be eligible to receive a Keystore file, password, or alias as it relates to your app in the Google Play Store. Upon cancellation, Church Base will remain the sole owner of that information, and any requests to receive such information will not be fulfilled.
By signing up over the phone with a sales rep or by signing up on our platform via ChurchBase.com or manage.churchbase.com, you hereby agree to allow Apollo Eleven Inc. to charge your payment method on file per the terms and billing frequency you chose when signing up on churchbase.com or over the phone without additional consent. Further, you agree to abide by the Terms of Service and Client Agreement displayed on ChurchBase.com. This agreement is perpetuating for an organization despite the status of original signer.
Church Base may, at any time, and at our sole discretion, modify this client agreement, with or without notice to the User. Any such modification will be effective immediately upon public posting. Your continued use of our Service and website following any such modification constitutes your acceptance of these terms.
You can cancel anytime by calling 800.208.1392 or by contacting our support team from the in-dashboard chat.
Jonathan Bodnar, CEO
Apollo Eleven Inc.